Sponsored by 
Global workforces are often in a state of continual change and advancement, but this has never been truer than in the past few years. While a global pandemic played a role, it was not the sole source of accelerated change. Many trends that have been evolving for years were simply exacerbated, with a perfect storm of needs looking for solutions.
Within this, the story of the frontline worker has been top of mind for many—many were picturing nurses and teachers, but this also includes factory and field service workers. Keeping all frontline workers safe often meant a complete halting of work for onsite operations. That has become less of a requirement today, but many companies were compelled to understand the potential of a remote-connected worker as a result. Collaboration tools like Zoom and Microsoft Teams quickly became the norm and stuck around; however, frontline workers often sit outside of the traditional office-oriented productivity and collaboration tools like Teams.
This has created a unique dynamic for companies to support; frontline workers are best equipped when tools integrate through all parts of a workflow. At the same time, frontline work presents unique challenges that are not suited to those tools by default. Additionally, there are not always consistent tools needed for the frontline: sometimes, hands-free data access and communication tools are
needed, and sometimes not. Enabling workers across all these variables is a challenge, but a necessary one as hybrid workforces become the norm.
Download the whitepaper to learn more.
